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Creating an approval with escalation workflow in FIM 2010 R2

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I am trying to create an approval workflow in FIM 2010 R2, where user requests are to be escalated from one approver to another before a request is finally approved. However, it is failing as the request ends up in a post processing error or caught up in an unending post processing status. I get the following errors about invalid or null email address yet the emails are ok:

1.

System.ArgumentException: Invalid or NULL email address at Microsoft.ResourceManagement.Mail.Utilities.ValidateMailMessage(GenericMessage message, IMailServer mailServer) at MicrosoftResourceManagement.Mail.NotificationMessage.Send(Int32timeoutInMilliseconds) at Microsoft.ResourceManagement.Workflow.Hosting.SendMailWorkItemProcessor.SendMailMessage(MessageContent messageContent, Int32 timeoutInMilliseconds) at Microsoft.ResourceManagement.Workflow.Hosting.SendMailWorkItemProcessor.ProcessWorkItem(WorkItem workItem)

2.

EmailNotificationDataExchange caught an exception while trying to send an email.  The email was not sent.  See the trace immediately following for exception contents

3.

The mail sender could not send an outbound email.  This failure indicates a misconfiguration either with the mail server or with the specific mail.  Frequent, repeating instances of this event indicate a failure with the mail server.  If this event occurs alongside event 12, then this event indicates a failure with Exchange. Infrequent instances of this event indicate misconfiguration of individual emails.

How can I resolve this?

Thanks in advance,

Josephine.


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